We've been working nonstop since hearing the first stat wipe issue was reported, and we think that we've been able to pinpoint the cause of the issue. We're working to quickly implement a fix that should resolve the problem in short order. We are also looking into ways to restore your lost XP and Costume Coins. We’ll post details as they are available so keep a steady eye on our forums, Twitter, and Facebook for the latest updates.
The information that you've provided us as a community was critical to finding the problem. Many, many thanks for that! We will let you know when the patch goes live, but please continue to report any level reset issues you may experience here.
We apologize for the inconvenience this may have caused and want to thank you again for your exceptional support and patience. You've told us that Gotham City Impostors is something special, and we want you to know that we agree. Expect ongoing improvements regularly and rest assured that we will not stop until the game is the best it can possibly be!