Earlier this month we announced that we were hard at work testing a tool that will allow us to give XP and Costume Coins to those that have been affected by the stat wipe bug. We're extremely happy to announce that it's fully operational, and we've already started giving back XP and Costume Coins back to those that have lost them!
NOTE: If you're experiencing additional XP gains after you close the game, and then subsequently open it, that's just the XP we've restored to you. In order to prevent this from happening any further (since it's only reflected in your UI, and won't be added multiple times), just play through a single match.
So, what exactly do you need to know about this process?
From all of us here at Monolith, thank you for your continued support. Know that there's a slight chance that this error can still happen on the Xbox 360, and a fix is currently on the way. (This error is a thing of the past for PC and PS3 players.) We'll be sure to keep you posted on the progress of that, as it happens, so that you're always in the loop.
- This process is going to happen in waves, not all at once. Additionally, we'll be running these waves continually until the issue is completely resolved.
- The XP and Costume Coins that we're giving you to you won't reset your current totals. Anything that you've gained since you were reset is yours to keep.
- When we send you the XP and Costume Coins, you'll see a prompt when starting up Gotham City Impostors. Do not confuse this with the community challenge prompt. It'll inform you that you've been gifted an amount of XP in the form of a Community XP Award. However, the Costume Coins are a bit more subtle - they can be found in your Costumes menu!
We look forward to seeing you on the streets of Gotham City, appropriately leveled, very soon.
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For all of the latest information on the progress of our upcoming patches and updates, please check out this forum thread: Updates and Patch Status