We're restoring XP and Costume Coins!

[zeke1001]

A data wipe happened to me on June 1st, Friday early morning. I was lvl 60 and had over 400 costume coins. I was wondering if I could get this back. Hope so, love the game...

[Skaarjonic]

Hey zeke! If you feel comfortable, could you post your gamertag/online ID, and your platform as well? (Or, if you don't, just click the envelope in the upper-right hand corner of the webpage and send me a direct message.) I'll look into this straight away!

[zeke1001]

Hello this is zeke1001, which is also my gamer name. I've been also having a problem saving data. It's been saying cannot save data on storage device hit x to save or circle to cancel. Well i hit save a bunch of times and it wouldn't work. Finally I was getting sick of it and hit circle to go back to the title page. And do realize I was at lvl 60. It put me back to lvl 1 and 0 coins. I feel it's to do with a saving issue. I am playing on the PS3 system and I forgot to tell you that earlier so I wanted to clarify that. I was lvl 60 with a little over 400 coins. Hope you can fix the problem....that would be awesome cause I LOVE this game....great game by the way!!!!

[qwyuopppppppiutrwwwwww]

Earlier this month we announced that we were hard at work testing a tool that will allow us to give XP and Costume Coins to those that have been affected by the stat wipe bug. We're extremely happy to announce that it's fully operational, and we've already started giving back XP and Costume Coins back to those that have lost them!

NOTE: If you're experiencing additional XP gains after you close the game, and then subsequently open it, that's just the XP we've restored to you. In order to prevent this from happening any further (since it's only reflected in your UI, and won't be added multiple times), just play through a single match.

So, what exactly do you need to know about this process?

• This process is going to happen in waves, not all at once. Additionally, we'll be running these waves continually until the issue is completely resolved.
• The XP and Costume Coins that we're giving you to you won't reset your current totals. Anything that you've gained since you were reset is yours to keep.
• When we send you the XP and Costume Coins, you'll see a prompt when starting up Gotham City Impostors. Do not confuse this with the community challenge prompt. It'll inform you that you've been gifted an amount of XP in the form of a Community XP Award. However, the Costume Coins are a bit more subtle - they can be found in your Costumes menu!

From all of us here at Monolith, thank you for your continued support. Know that there's a slight chance that this error can still happen on the Xbox 360, and a fix is currently on the way. (This error is a thing of the past for PC and PS3 players.) We'll be sure to keep you posted on the progress of that, as it happens, so that you're always in the loop.

We look forward to seeing you on the streets of Gotham City, appropriately leveled, very soon.

For all of the latest updates, be sure to follow our blog, Facebook, Twitter pages.

For all of the latest information on the progress of our upcoming patches and updates, please check out this forum thread: Updates and Patch Status

This has recently happend to me, I have a playstation 3 and it happend before i was in the menu of the game, my friend invited me to a game and i think either it was checking for updates or I was logging in buy i accidently pressed circle or the back button and it made me do everything i had to do when i first started the game.

[qwyuopppppppiutrwwwwww]

Hey zeke! If you feel comfortable, could you post your gamertag/online ID, and your platform as well? (Or, if you don't, just click the envelope in the upper-right hand corner of the webpage and send me a direct message.) I'll look into this straight away!

what do you guys mean by "platform"

[qwyuopppppppiutrwwwwww]

Calboy2k, feel free to post your platform, GamerTag/Online ID, and what level you were and we'll look into it!

Sorry to everyone that this is happening to, we'll do our very best to get your XP and Costume Coins restored ASAP.

•Your platform: ps3
•Your location:United states CA
•Your GamerTag/Online ID:EffortlessKilL
•Did it happen when you upgraded from the trial version to the full version? If not, when?: no, either when i tried to search for updates or when It was logging me in
•If anything odd happened leading up to the stat reset:not really.

[hobojohnny]

what do you guys mean by "platform"

They mean which system do you play the game on

[EDDorTAZ]

Heya, I logged on to GCI on PS3 this morning and have gone back to level 1, my username is EDDorTAZ

If you can help that would be ace

Thanks

[EDDorTAZ]

Heya, I logged on to GCI on PS3 this morning and have gone back to level 1, my username is EDDorTAZ

If you can help that would be ace

Thanks

[Mitsudomoe]

Today got a data wipe >_>
Platform: PS3
Location: United States PA
Gamertag/Online Id: FutabaMarui
WBID Email: SadisticPanda2@gmail.com
As for anything weird that has happened nothing.