Xbox Users: "Invalid Game Assets"

[ThunderDragon]

UPDATE [3/2/2012, 4:43PM PST]:
After working closely with Microsoft, we've been able to completely resolve this issue. If you're still being effected by it, please completely delete Gotham City Impostors and the Compatibility Pack from your Xbox 360's Hard Drive, and then redownload it. Once you do that, you'll be good to go! Of course, if you end up experiencing this issue again, please let us know.


OLD POST:
Hello.

We've been getting reports that a small number of users are hitting a problem where they get an error saying that they have "invalid game assets" and then they cannot join a match.

Work Around: For some users, this work-around has resolved the issue:

• Go to www.xbox.com
• Sign in to the Windows LIVE ID associated with the Xbox 360 Gamertag.
• Go to My Account at the top of the website.
• See the Device Management section at the bottom middle of the page.
• Select Transfer Console Licenses.
• Follow the instructions in the Transfer Console Licenses section.

Please post below if this helps resolve the problem or if you are still having issues with it. We really appreciate your patience as we troubleshoot this issue.

Best,

Thunder Dragon

[PhilipJ]

This does fix the issue, but I am able to get the game working by deleting only the compatibility pack. I do not have to delete the game itself. If I exit the game by any means, this process does need to be repeated.

[Lostdragon]

I just deleted and downloaded them again. First install the game works great. Like PhilipJ said though if you quit the game and reload it, the new costumes are invisible and is causing the invalid game assets. Every time I've wanted to play for the past three days I've had to delete and reinstall the patch. Please fix it soon this is an awesome game.

[ThunderDragon]

Appreciate your feedback.

Lostdragon (like the dragon themed name by the way ) this is happening just by exiting the game and restarting it, not when you restart your console?

[pumkinnuts]

Same problem with assets here. The full delete and reinstall didn't last longer than exiting and restarting the game. Something new to add... My sister in law played on my wifes xbox the day before this all started and dl'ed my wife's mascot before she found out that she had to buy it. The next day is when the problem started. My wife has to do the update on either xbox to play, but my profile works fine and i am not moving it just to see if i too can waste 20 minutes dl'ing updates. Hope this helps.

[out7winner]

Okay.. maybe you guys aren't really reading everything we are posting unless it has certain colorful language in it.. WE HAVE TRIED THIS ALREADY!!! Basically the only way to play the game is to delete the game, dump the cache, re download it, re download the new dlc.. then make sure we never exit out of the game.. because if we exit out of the game to the xbox main screen and come back guess what.. invalid game assets.. How about this.. tell us what causes the problems so we can avoid whatever it is.. or i dont know.. FIX IT!! i know you all dont care.. but we did PAY for this game.. WE WANT ACTIONS AND ANSWERS!!!!!

[Lostdragon]

Appreciate your feedback.

Lostdragon (like the dragon themed name by the way ) this is happening just by exiting the game and restarting it, not when you restart your console?

Yeah it happens when I restart the game or console.

[LAWLER32]

i as well have been having this issue with my xbox since day one of update, but the thing i have noticed is that the new map is missing. so when i go to play it in challenges, all that shows up are all the stairs and ramps, everything else is invisible. This same disappearing act happens to most of the dlc costumes.
hope this helps, and we only rage about this because this is such an awesome game.

[out7winner]

@lawler.. i couldn't agree with you more.. I was a MW3, Skyrim, and Battlefield 3 player and then i played this and got hooked.. Thats whats so frustrating this game is as you said an awesome game.. However their lack of ability to fix this issue that isn't new by the way.. has me and obviously quite a few other people pretty upset..

[huntter]

Hello.

We've been getting reports that a small number of users are hitting a problem where they get an error saying that they have "invalid game assets" and then they cannot join a match.

Work Around: For some users, this work-around has resolved the issue:
1. Delete the Game from your HD
2. Delete the Compatibility Pack from your HD
3. Clear the system cache by pressing [Y] on the hard drive partition.
4. Re-install the game.
5. Re-download the game and compatibility pack and remain on the Active Downloads screen (don't leave the game/close the UI).

Please post below if this helps resolve the problem or if you are still having issues with it. We really appreciate your patience as we troubleshoot this issue.

Best,

Thunder Dragon

none of this worked at all still have to try 20 games to get in 1 to play