Stats resetting? Let us know more here!

[Will5x5]

Ps3
Wilfredokan@yahoo.com
Wilfredokan@yahoo.com
Will5x5

[lolforums.]

I sent all my info to the email.its been six hours -____-

[prikachu]

UPDATE:
We are now able to recover lost XP and Costume Coins. Please check out this thread for all of the latest information! And, of course, if you're still having any issues please continue to post about them here.


Original post:
We've been hearing some reports that players have had their stats totally reset when playing Gotham City Impostors. This usually happens when the upgrade from the trial to the full version occurs, but we just want to be sure. So, we're coming to you!

If this is something that has happened to you, please provide us with the following details:

• Your platform:
• Your location:
• Your GamerTag/Online ID:
• Did it happen when you upgraded from the trial version to the full version? If not, when?:
• If anything odd happened leading up to the stat reset (ex. power outage, loss of Internet connection, etc.):

Sorry about the inconvenience. We're doing everything we can to get this fixed as soon as possible!

yep i lost my stats started over again and now it cant keep correct K/D ratio plz help

[lolforums.]

yep i lost my stats started over again and now it cant keep correct K/D ratio plz help

I just want my XP back ):

[prikachu]

PS3
Canada
crack_house_514
well i froze n when i came back my stats were gone ...so i started again n i check my stats after every match almost n after a match where i had like 15kills 5deaths i had like 60 xtra deaths randomly put on my stats. whats that about?

[cametall]

Has anyone had their levels restored yet?

[ill-AdviZed]

Your platform: PS3
Your location:US
Your GamerTag/Online ID: ill-AdviZed-17
happened couple days ago i was level 44
i resatrded and now im 15 again can i PLEASE get my xp and calling cards back/ weapon acheivments
if possible to let us know if what we do now will stack with our old profile

[Frozensword]

Everytime I try to send the info to the link it said, when I start sending it, it says error along with this.

The host 'SMTP' could not be found. Please verify that you have entered the server name correctly.
Subject 'Emailing: ACT Admission Ticket', Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

Because of that, I can't send in my info.

Does anyone know how to fix this problem?

[KCsixsixsix]

Okay...now my online stats are reset also..
i am not sure should i send another email that my stats were reset or does it count that i wrote it in this forum?

[bboyfreeze2000]

How do i conform my email address?