Stats resetting? Let us know more here!

Well, Destructoid picked up on the issue and posted a story about it and the lack of communication. Also referenced this thread.

Looks like the community will start dying out, because people won't buy the game with stories like this floating around on the blogs.

It has been only few days, finding the fix hard work. They basicly know the symptom but not what causes it. And finding the cause is hard work....patience my fellow imposters! I just play something else for the time being...

Hello,

We appreciate everyone's patience as we are troubleshooting this problem. We're working diligently to resolve it and will update as soon as we have good information on a fix.

The feedback in this forum continues to be incredibly helpful to our devs as they are investigating several different potential causes of this issue. We realize that having your stats reset is a massive inconvenience and we are working as fast as we can to remedy the situation.

Quote:

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Originally Posted by ThunderDragon

Hello,

We appreciate everyone's patience as we are troubleshooting this problem. We're working diligently to resolve it and will update as soon as we have good information on a fix.

The feedback in this forum continues to be incredibly helpful to our devs as they are investigating several different potential causes of this issue. We realize that having your stats reset is a massive inconvenience and we are working as fast as we can to remedy the situation.

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Thanks for all your guys hard work!

Quote:

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Originally Posted by ThunderDragon

Hello,

We appreciate everyone's patience as we are troubleshooting this problem. We're working diligently to resolve it and will update as soon as we have good information on a fix.

The feedback in this forum continues to be incredibly helpful to our devs as they are investigating several different potential causes of this issue. We realize that having your stats reset is a massive inconvenience and we are working as fast as we can to remedy the situation.

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thanks dragon please remember some of your players are really thank full for all the work you and the dev team have been putting in fixing the errors no one could really anticipate when so many players join in the server

Quote:

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Originally Posted by ThunderDragon

Hello,

We appreciate everyone's patience as we are troubleshooting this problem. We're working diligently to resolve it and will update as soon as we have good information on a fix.

The feedback in this forum continues to be incredibly helpful to our devs as they are investigating several different potential causes of this issue. We realize that having your stats reset is a massive inconvenience and we are working as fast as we can to remedy the situation.

---

It's getting really old hearing you say your troubleshooting for a week straight with no results. Your team really needs to get it together before you lose all of your fans.

Quote:

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Originally Posted by ThunderDragon

Hello,

We appreciate everyone's patience as we are troubleshooting this problem. We're working diligently to resolve it and will update as soon as we have good information on a fix.

The feedback in this forum continues to be incredibly helpful to our devs as they are investigating several different potential causes of this issue. We realize that having your stats reset is a massive inconvenience and we are working as fast as we can to remedy the situation.

---

Does it really take 7 days of troubleshooting to fix things that have been around since the beta? How long will it actually take to code a fix and deploy the patch if just finding a problem takes a week? I love your team's game but seriously now guys...

Thank you ThunderDragon for the update. Its good to hear your looking to fix the situation and i hope that means restoring everything. I played a bit and lvled to 10 so i hope this doesn't affect me getting restored back to lvl 48. I will gladly return to the game once my profile is restored, keep up the hard work. This game has TONS of potential, new game modes, maps, weapons and all that other good stuff. I look forward to it!

Quote:

---

Originally Posted by ThunderDragon

Hello,

We appreciate everyone's patience as we are troubleshooting this problem. We're working diligently to resolve it and will update as soon as we have good information on a fix.

The feedback in this forum continues to be incredibly helpful to our devs as they are investigating several different potential causes of this issue. We realize that having your stats reset is a massive inconvenience and we are working as fast as we can to remedy the situation.

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Can we get an answer to our question; "Will we get our stats back?"

Quote:

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Originally Posted by radiocaf

Can we get an answer to our question; "Will we get our stats back?"

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Sure, your answer will be in the form of "We are troubleshooting." in about 3 days.